Thank you for answering my question. You wrote that if someone embarrasses me and I don’t respond then it’s an eitz ratzon and I can daven for anything and should use the opportunity to ask for what I need most. Does that only apply when I am embrassed but I didn’t do anything wrong? What about if I am embarrassed and I DID do something wrong? Are moments when I feel shame always an eitz ratzon? For example if I was Shabbos and almost got caught and I felt tremendously ashamed (true example) or if I was speaking impulsively and said too much, exaggerated, lied, spoke lashon hara… and then I felt deeply ashamed (true example), or if someone criticized me for something I really was wrong about (true example), are those moments of shame also an eitz ratzon?
It could be that it is an eis ratzon, but this is not what I was referring to. The eis ratzon that I was referring to is when a person is insulted and controls himself, and doesn’t answer back.