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Conditions of using a free trial

Question:

Hi,

There are online companies which offer free trials for their service (let’s say for a 30 day period, for example). They say that “if you are not 100% satisfied with the service,” they will give you a full refund.

Am I allowed to use this service if I am intending to use it once and then cancel afterward – that is, can I cancel my subscription anyway even if I am fully satisfied with the service?

Thanks in advance!

 

Answer:

Thank you for your question.

It is permitted, and it isn’t geneivas daas, because the company knows that it is very common to use such a trial temporarily, nevertheless the company allows you to do the trial because many people forget to cancel, and others will actually like the product and buy it. Therefore, it is worthwhile for then to offer the free trial even though they know that many people take it with the intention to cancel it regardless.

Since the company allows it, it is permitted.

Best wishes   

 

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