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Cancelling a reservation

Question:

Hi, we are a family from Australia who made aliya 10 years ago. We are planning to go back to Australia for a visit in August to visit our family. We found an apartment in a perfect location through airbnb (an online booking facility). We booked the apartment for a cost of around 8,000 shekels. The very next day my father called me to say that he found an apartment that belongs to a friend of his that we can use for free. This will be a substantial saving for us. The online booking site allows you to cancel a booking for free within 48 hours. Is it OK for us to cancel the booking and use the apartment that my father found instead?

 

Answer:

Hello,

Yes you can cancel the booking within the amount of time that they allow. This is the condition that you rented it. even if it is after the time , you may cancel it and pay the penalty price.

Best wishes

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