Question:
I'd like to ask about the following issue in גניבה. I shop on Amazon a lot, and part of the reason I can shop easily is that anytime I'm unsatisfied with a product, they refund me. However, recently I started to feel uneasy about asking for those refunds and wondered if it's permissible. On the one hand, they offer it; on the other hand, I still end up enjoying those products to some degree and feel bad for the trouble they went through in shipping the item to me. At the same time, I also know that it's in Amazon's interest to keep refunding me for unsatisfactory items because that's what keeps me shopping with them so easily. What would you say? Does this border on stealing?
Answer:
Hello,
If your claim is correct, and they agree to give it to you, then you can ask for a refund. However only if you are explaining the real reason why you are unsatisfied, and not just exaggerating or making something up.
Best wishes
