I sold a ticket to someone, one ticket was round trip from Tel Aviv to NY, including 3 other cities in the US from El Al. The other ticket was a flight from Miami to Toronto and NY with American airlines
He inquired about the change fee before he bought it. I told him the price. Since I made two separate tickets, I told him that if he has to change the tickets that I would only charge him once for the change fee.
When he was in Panama he decided to change his ticket. I gave him the price difference for the tickets, and said that I would only charge him once for the change fee. In the end he bought the ticket from American airlines at the airport in Florida, and he changed the El Al ticket.
I told him the price including the change fee, and he said that I told him that he would only have to pay one change fee. Since he already paid a change fee to American Airlines he didn’t want to pay another change fee.
I told him that if he changed both tickets by me I would only charge him once, but he bought the ticket from American Airlines and this ticket he would have to pay for the change fee.
I didn’t think that was so complicated to understand. He asked me to ask a shaila
Is he obligated to pay the change fee?
Thank you.
Answer:
It might not be very complicated, but perhaps the wording of the question makes the issue a little more complex than it actually is.
To the best of my understanding, you told the person that he will have to pay for one change. He did, indeed, make a change, so that he has to pay the change fee. I didn’t see anything in the question that suggests he should be exempt from this payment.
Best wishes.
